Jeff Eaton, Managing Director and Owner
Jeff has worked in the elevator industry since 1989 in a variety of roles for Otis, KONE and Avanti Controls and he joins the Lift Business Advisors team from June 2014 as an Executive Vice President.
Jeff was an integral part of a small Otis team that established new business in the USSR from ’89 to ’94 including negotiating Joint Ventures with Soviet partners, factory construction in St. Petersburg, Russia; technology transfer, establishing the sales function, acquiring service companies and integrating hundreds of new Russian colleagues into the World of Otis.
From the mid 90’s until 2002 Jeff was in Otis management in the United States’ Western Region with steady growth from the level of Branch Manager to Regional General Manager with eventual P&L and overall responsibility for all of California and Northern Nevada.
In 2002 Jeff took on the role of New Equipment Director for the UK and Ireland for Otis based in London. After leaving Otis and choosing to remain in the UK, Jeff started Avanti Controls Ltd in England and supplied product to the UK independent companies.
Jeff joined KONE in mid-2004, once again working in Russia during a period of extensive growth for KONE in Russia. The growth achieved included an increase in KONE imported elevators, expanded relationships with distributors throughout the Russian Federation and also the acquisition of the large St. Petersburg based (5,500 elevators on maintenance) service company, RSU-5.
Jeff returned to the US in 2008 with KONE as the Director of Mergers & Acquisitions for the Americas. In six years the KONE acquisition team successfully acquired more than 30 companies in the US, Canada and Mexico. Jeff also has experience in evaluating deals in the industrial doors business and has participated on the buy side for Restaurant Supply acquisitions.
He has a BA in Economics from Hobart College and an MBA from MIT’s Sloan School of Management. Jeff is a certified Valuation Analyst, accredited by the National Association of Certified Valuators and Analysts. Jeff currently serves on the NAEC Task Force for International Education and is a Committee Member on NAEC’s Member Services Committee. Jeff also volunteers as an adult literacy tutor for Project Second Chance in Contra Costa County (CA) and for the Food Bank of Northern Nevada.
Mark Walters, President Emeritus and Founder
Mark has worked in the elevator industry for over 43 years. His experience includes positions as a service sales representative, new product sales representative, branch manager, regional manager and corporate officer.
Mark has managed and supervised elevator branch operations with annual revenues from $1 million to $20 million. As a former vice-president of one of the largest international elevator companies, Mark has experience in all aspects of the elevator industry, including mergers and acquisitions.
Mark has a B.S. in Engineering Management and received the designation of Certified Business Intermediary from the International Business Brokers Association. The CBI designation is awarded to business intermediaries who complete an extensive class curriculum, pass a comprehensive examination and demonstrate practical experience in the Mergers and Acquisition field.
Mark has been an active participant of the National Association of Elevator Contractors (NAEC). He has been invited to speak as a guest lecturer at both the Spring Educational Conference and Annual Convention and Exposition. He has served as chairman of the Membership Development Committee of NAEC for two consecutive terms.
Jessica Hellman, Adjunct Lift Business Advisor
Jessica is an accomplished consultant with over 10 years experience in identifying inefficiencies and lost opportunities in sales, marketing, and operations through data analysis. She’s successfully implemented changes that ultimately help companies make more money. She also has performed market entry analysis in various industries.
She has relevant elevator industry experience including working as a Project Manager for City Elevator in New York prior to their sale of the business in 2016 and also assisting with their winding down operations post-closing.
Jessica has extensive knowledge of a range of elevator information systems Including Total Service. She supports Lift Business Advisors in their work with independent elevator companies in route mapping, operations analysis, customer satisfaction surveys, website design and optimization and marketing efforts.
She also assists Lift and our sellers during the due diligence phase and she is well versed in the selling process from NDA execution to closing and post-closing activities.
Jessica has a B.S. degree from Eastern Michigan in Mathematics and a Masters of Science Degree from the University of Michigan.
When she’s not volunteering at the Hoboken Shelter or walking her two dogs, Heidi and Valentino, she’s working on improving service in the elevator industry through the use of shared information and accurate benchmarking. To read more about the project please visit Amanrod.com
Rudy Boyance, Adjunct Lift Business Advisor
Rudy has been in the industry since 1983 and has been a part of founding and selling 3 different independent elevator companies in the Philadelphia area. In addition to his work with independents including Digital Elevator, FairWay, and most recently Wyatt Elevator, he also worked as the CFO for Cemco Lift reporting to Otis Elevator. He has consistently demonstrated start-up and turnaround skills in the independent elevator industry.
He is now “slightly retired” but has not completely hung up his spreadsheets. He assists Lift with various projects where he adds value through his extensive expertise in accounting, finance, and systems used to optimize the operations of elevator service companies. In the past, he has consulted for some of the most highly respected U.S. independent elevator companies and successfully brokered the 2010 sale of Virginia Elevator to KONE Elevator.
Rudy has been an active member of NAEC since 1993 and is also a 1974 graduate of the Temple University Fox School of Business with a BBA degree majoring in Accounting,
Dennis Mayer, Adjunct Lift Business Advisor
Dennis Mayer retired as Vice President, Counsel for the North & South American Area of Otis Elevator Company in 2013 after over 30 years as in-house counsel. In his position with Otis he was responsible for all legal matters arising out of Otis’ operations in North and South America, including commercial transactions, acquisitions and divestitures, and corporate compliance. Dennis worked closely with operating managers to provide legal and business guidance on business development, competitive strategies, and contractual matters and disputes. Dennis’s legal team had undertaken numerous management initiatives resulting in significant process and product improvements for the company.
Dennis has been involved with the elevator industry from his youth. His family owned and operated Armor Elevator Company from its founding in 1933 until it was sold in 1969. He received an engineering degree from Rensselaer Polytechnic Institute in 1970 and served as an officer in the United States Coast Guard. Dennis worked as an engineering manager for Combustion Engineering, attending law school at night. After receiving his law degree from the University of Connecticut School of Law in 1980, he began his long career at United Technologies Corporation.
Prior to his position as Vice President , Counsel for Otis NSAA, Dennis was Managing Attorney for the United Technologies Legal department and held various in-house legal positions with UTC companies since 1981, including Assistant Counsel for Sikorsky Aircraft and Assistant Counsel for UT Financial Services.
Dennis is a director and treasurer of the Connecticut chapter of the Association of Corporate Counsel and was a member of the Connecticut Bar Association from 1980 to 2013. He also currently serves on the Board of Trustees of the University of Connecticut Law School Foundation.
In 2014 Dennis received the Lifetime Achievement Award from the Connecticut Law Tribune in recognition of the contributions he made in providing value to his clients during his three decades as in-house counsel.